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1. Eligibility for Returns:
Time Frame: Returns are accepted within [7] days from the date of purchase.
Condition: Products must be in their original, unopened packaging. Used or opened items cannot be returned due to health and safety regulations.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
2. Non-Returnable Items:
Products marked as “Final Sale” or “Non-Returnable” are not eligible for returns.
Custom or personalized products cannot be returned.
3. Return Process:
Contact our customer service team at [email address/phone number] to initiate a return.
Provide your order number and reason for the return.
You will receive instructions on how to return the item and any necessary return shipping labels.
4. Refunds:
Refunds will be processed to the original payment method within [7-14] business days after receiving the returned item.
Shipping fees are non-refundable unless the return is due to an error on our part.
5. Exchanges:
Exchanges are not available. If you wish to exchange a product, please return the original item and place a new order.
Time Frame: Returns are accepted within [7] days from the date of purchase.
Condition: Products must be in their original, unopened packaging. Used or opened items cannot be returned due to health and safety regulations.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
2. Non-Returnable Items:
Products marked as “Final Sale” or “Non-Returnable” are not eligible for returns.
Custom or personalized products cannot be returned.
3. Return Process:
Contact our customer service team at [email address/phone number] to initiate a return.
Provide your order number and reason for the return.
You will receive instructions on how to return the item and any necessary return shipping labels.
4. Refunds:
Refunds will be processed to the original payment method within [7-14] business days after receiving the returned item.
Shipping fees are non-refundable unless the return is due to an error on our part.
5. Exchanges:
Exchanges are not available. If you wish to exchange a product, please return the original item and place a new order.